Bury FC has been ordered to play its next two home games behind closed doors following claims of fans using "discriminatory language" at a match after an appeal was dismissed.
In January, the Manchester FA ordered the Shakers to play two home games behind closed doors in response to allegations after the match at Gigg Lane against West Didsbury and Chorlton FC on September 2.
As well as a two-match full stadium closure, the club was hit with a £350 fine.
The governing body said the club had “failed to ensure its supporters conducted themselves in an orderly fashion, and failed to ensure they did not use improper, offensive, violent, threatening, abusive, indecent, insulting and provocative language".
The Shakers said it "reported the incident at the time, and provided video and other evidence to the police" and did not dispute the claims that were made.
But the club labelled the punishment "excessive", arguing that excluding well-behaved supporters does "nothing to promote inclusion".
The club then reported it had been successful in an appeal to suspend the sanctions and an FA hearing took place on Monday.
And on Tuesday night, the club and the Manchester FA has stated that the appeal has been dismissed and fans will not be able to enter Gigg Lane for its next two matches against Barnoldswick Town and Charnock Richard, which both take place next week.
The Shakers said it is working with the Manchester FA to tackle the "serious issues that have been highlighted throughout the case" as well as refunding tickets.
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A Bury FC spokesperson said: "Our appeal on the sanctions for charges relating to offensive supporter behaviour in September last year has been dismissed.
"We will be required to play our next two home games behind closed doors. These are against Barnoldswick Town next Tuesday (March 12) and Charnock Richard on Saturday, March 16.
"We are allowed to produce a live stream broadcast of the Barnoldswick game but not the Charnock Richard fixture.
"We will continue to work with the Manchester FA on tackling the serious issues that have been highlighted throughout the case.
"We, as a club, strive for a game which is free from discrimination and accessible and welcoming for all.
"There are number of operational challenges we are now working through, including the refund of tickets.
"Please bear with us as we finalise these, and further details will be provided in due course."
The club said supporters can contact it with ticketing queries by email.
A Manchester FA spokesperson said: "On Monday, March 4, an independent FA appeal board met to consider the appeal submitted by Bury FC in relation to the sanction of the two-match full stadium closure and £350 fine applied to the club.
"Bury FC had submitted their appeal on the grounds that the sanction imposed was excessive and Manchester FA can confirm that the decision of the independent FA appeal board was to unanimously dismiss this appeal.
"Both Manchester FA and Bury FC await the publication of the written reasons by the FA’s appeal board.
"Manchester FA will continue to work with Bury FC to address the serious issues that have been highlighted throughout this case as we strive for a game that is free from discrimination and welcoming for all."
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