A cupcake shop in Unsworth was vandalised after an angry customer was refused a refund for forgetting to pick up Easter eggs.
A woman was due to pick up six of the seasonal chocolate treats from Little Blonde Bakes on Sunnybank Road on Saturday, April 8- but forgot to turn up, the shop said.
The store then received a phone call from her five days later on Thursday, April 13 where she was said to have demanded her money back.
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The customer was reportedly “screaming down the phone” and the shop had to end the call.
She then came into the store where the conversation became heated.
After being asked to leave, the customer headed towards the door before turning round and pushing over the counter, the shop said.
The shop posted a picture on social media of their counter filled with cakes and cookie dough scattered all over the floor.
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The social media post said: “This is not acceptable.
“A customer has just been in - who forgot to collect six easter eggs on Saturday rang up today demanding a refund for eggs that she forgot whilst screaming down the phone, saying we should have text her when they were ready, even though she booked them for Saturday?
“We had to end the call it was so bad.
“Then comes in the shop demanding the same and pushes the whole counter onto my mum.
“Absolutely vile and disgusting behaviour and this is the second customer this week that has been in and been disruptive.
“It is not acceptable to speak to us or our staff like this or any other person who works in a shop, we are here to run a business and provide a service, not to have our shop damaged or be threatened.
“I just cannot believe what I’ve just witnessed.
“These two customers this week on separate occasions have left our staff in tears, it’s vile behaviour and will not be tolerated.
“The thing is that if she came nicely - we would have of course replaced the eggs with fresh ones, be kind to people and you’ll receive the same back.
“People are vile!”
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Francesca Harrison set up the business with her mum Jayne back in 2016 before opening the shop in 2018.
The incident was reported to the police.
If you have any information contact police on 101.
If you have a story tweet @BuryTimes or @Alicegerrard157 or email alice.gerrard@newsquest.co.uk.
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